The reface support suite is currently undergoing updates, during this period there may be some empty knowledgebase entries and unfinished troubleshooting guides.
However ticketing and existing entries will all work normally.
Reface apoligizes for any inconvenience.

Thanks.

Dear Jamma,

Star Track Express is experiencing some delays to airfreight deliveries affected by our linehaul partner’s freighter aircraft service issues overnight.

We are exhausting all available contingencies to offset the impact to customers, including moving freight throughout our network today on Qantas, Jetstar and Qantas Link passenger services, increasing our fleet drivers, contractors and staff in the depots to ensure the freight is processed today. Additionally, we will execute a Saturday delivery schedule where possible. 

Customers are advised to refer to our online Track and Trace system for the most up-to-date information in relation to specific consignments. Alternatively, please contact us on 13 2345 for more information.

Star Track Express will continue to monitor the situation closely and provide updates as necessary. We regret any inconvenience caused by these disruptions and thank you for your patience.